privacy policy

**Privacy Policy**


Our website respects your privacy and seeks to protect your personal data.


This privacy policy explains how we collect and use your personal data (under specific conditions). It also outlines the procedures followed to ensure the privacy of your information. Finally, this policy determines the options available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.


Protecting your data is very important to us.

Therefore, your name and other information related to you will be used as described in this privacy policy. We will collect information when necessary or if it is directly relevant to our transactions with you.


We will retain your data in accordance with the law or to use it for the purposes for which it was collected.

You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit to the site and will only be revealed if you have a personal account on the site accessed by your username and password.


1 – Data We Collect:

We may need to collect your information if you want to place an order for a product from our website.


We collect, store, and process your data necessary to follow up on your purchase from our site to secure any potential claims that may arise later and to provide you with our available services.

We may collect personal information, including but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.


We use the information you provide to process your requests and provide you with services and information displayed on our website that you request. Additionally, we will use the information you provide in managing your account with us, verifying financial transactions made online, auditing data downloads from the website, identifying site visitors, developing website design and/or content, and customizing it for users. We conduct numerous demographic research and send useful or requested information to the user, such as information about products and services, in case you do not object to being contacted regarding this. Communication is done via email to provide you with some details about other products and services if you prefer.

If you prefer not to receive any promotional or marketing communications, please opt-out of this option at any time.


We may give your name and address to a third party for delivering your purchase order (for example, a delivery agent or supplier).


We may be able to store details regarding your current order on our website but cannot retrieve them directly for security reasons.

By logging into your account on the site, you can view the information and details of your purchases you have ordered or will soon order. You can also manage your address details.

You must also ensure confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless such misuse arises from our error.


Other Uses of Your Personal Information

We may use your personal information in opinion polls and marketing research, based on your desire, for statistical purposes with complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address will only be disclosed if you wish to participate in competitions. We keep survey responses entirely separate from your private email.


We may send information about us, our website, other sites, our products, sales, offers, newsletters, and other related matters to our group companies or partners.

If you do not want to receive this additional information (or any part thereof), please click the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturday, Sunday, and national and religious holidays) from receiving your notification.

We will contact you to inquire about information if it is unclear.


We may use some data while maintaining full privacy and confidentiality on the site for other purposes, including verifying user locations, tracking their visits to the website or links in the email while subscribing to receive it, and providing that anonymous data, which does not allow identifying your actual personal identity, to a third party, such as publishers.

However, this data will not lead to identifying you (because it is not identified by identity).


Competitions

Regarding any competition, we use the data to notify the winners and announce our offers. You can find more details about the terms of participation in each competition individually.


Other Parties and Links to Websites

We may transfer your information to other companies in our group or to our agents and contractors to help us with transactions related to our privacy policy.

For example, we may use a third party to assist us in delivering products to you, receiving payments from you, and using them for statistics and marketing research or to assist the customer service team.

We may need to exchange information with a third party to protect against fraud and reduce credit risk.

If our company is sold or part of it, we may need to transfer our databases that include your personal information.

Other than as specified in this privacy policy, we will not sell your personal data or disclose it to any third party without obtaining prior approval from you unless necessary for the purposes specified in this privacy policy or if we are required to do so by law. The site may contain advertisements from third parties or links to other sites or frames from other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, nor are we responsible for any third party to whom we transfer your data in accordance with the privacy policy.


2 – Cookies

Accepting cookies is not a requirement to visit the site. However, we point out that you cannot use the "basket" functions on the site and order any item without activating cookies.

Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard disk.

Cookies can be used to discover the IP address, saving you time when you are on the site or want to visit it.

We use cookies to ensure your comfort when browsing this site (for example, to remember your identity when you want to modify your shopping basket without re-entering your email address) and not to obtain other information about you or use it (e.g., for targeted marketing purposes).

You can set your browser not to accept cookies, but this will limit your use of the site. Please ensure that our use of cookies does not contain any personal or private information and is free from viruses.

This site uses Google Analytics, a service provided by Google to analyze web pages.

To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer.

Google will transfer the information generated by the cookies about your use of this site (including the IP address) to servers in the United States where it will be stored.

Google will use this information to evaluate your use of the site, prepare reports for site operators about its activity, and provide other services related to website activity and internet usage.

Google may also transfer this information to third parties if required by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data held by Google.

You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that this will limit the full functionality of the site. By using this site, you agree that Google may process your data in the manner and for the purposes detailed above.


3- Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information or its loss, destruction, or damage.

When we collect data through the site, we store your personal information on a secure electronic server database.

We use firewall systems on our servers.

When we collect payment card details electronically, we protect them by using encryption, such as Secure Sockets Layer (SSL).

It is therefore difficult for any hacker to decrypt your information since we cannot guarantee 100% security.

We strongly advise against sending all your credit or debit card details when communicating with us electronically without encryption.

We have direct physical, electronic, and procedural safeguards in place on the process of collecting, storing, and disclosing your information.

Our security procedures require us to sometimes request proof of identity before we disclose your personal information to you. You are responsible for protecting your password and your computer from unauthorized use.


4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us.

You have the right to ask us to correct any inaccuracies in your personal data, and this is done for free.

You also have the right to ask us at any time to stop using your personal data for direct marketing purposes.